Frequently asked
Questions people actually ask before their first deal
Grouped by what you are trying to do. Every answer describes how the platform behaves today, not how it is planned to behave.
Buying and selling channels
How does escrow protect me?
The buyer pays before the handover, but the money is held by the platform rather than passed to the seller. It is released only once the buyer confirms the channel has actually been transferred. If the transfer never happens, the payment goes back to the buyer.
How long does a transfer take?
Once payment is confirmed, a 7-day transfer window opens. Both sides get reminders on day 3 and day 6. Most handovers finish well inside that; the window exists so a silent seller has a deadline rather than an excuse.
What does it cost to sell a channel?
Listing is free. A service fee is charged on a completed sale, and the exact amount is shown to both sides before either accepts the terms. The fee is snapshotted at that moment — a later change to our pricing cannot alter a deal already in progress.
Is every listing checked?
Yes. A listing stays in review until our team approves it, and editing the asking price on a live listing sends it back for review. That is deliberate: a price that changes after approval is the most common way a marketplace gets used for a switch.
What happens if the buyer and seller disagree?
Either side can raise a dispute while the deal is open. The funds stay held while our team reads the deal thread — every message, every status change and every timestamp is on the record — and then decides whether to release or refund.
Payments and wallet
How do I pay?
In this release, payments are made by bank transfer or UPI to the account shown on the payment step, and you upload the reference number as proof. Our team verifies it by hand, usually within one business day, and the deal moves on automatically once it is confirmed.
Why is payment confirmed manually?
Because being honest about a one-day delay is better than an automated confirmation that we cannot yet stand behind. An online payment gateway is planned; until it is live, a person checks every incoming payment against the reference you provide.
How do I withdraw money I have earned?
Request a withdrawal from your wallet. The amount is deducted and held, our team makes the transfer to your registered bank account, and the reference is recorded against the transaction so you can reconcile it.
Are prices inclusive of taxes?
Prices are shown in Indian rupees. Any applicable taxes are stated on the payment step before you commit — nothing is added after you have agreed to an amount.
Accounts and safety
Do I need to verify my identity?
Browsing and buying do not require it. Receiving money does — sellers and creators complete a KYC check before a withdrawal is approved. Documents are stored outside the public web root and are only ever opened through an authenticated route, and every view is logged.
Will my creator profile be public?
Only if you choose to publish it. Creator profiles are private by default; you decide whether brands can discover you. Any audience numbers on a public profile are labelled as self-reported, because that is what they are.
What can I do if I think an account is fraudulent?
Report it through the contact form with the listing or profile link. Accounts can be suspended while we look into it, and a suspended account loses access on its very next request rather than whenever its session happens to expire.
Courses, SMM and Play Button
When do I get access to a course I bought?
Enrolment is approved by our team once the payment is verified, and you get a notification the moment it is. Preview lessons are open to everyone before you buy, so you can judge the material first.
Can I cancel an SMM order?
An order can be cancelled while it is still pending. Once it has started running it cannot be recalled, which is why the charge and the quantity are both shown for confirmation before you place it.
How long does a Play Button award take to arrive?
Each one is engraved to order, so allow time for production plus shipping. Your order page carries a tracking timeline that updates at each stage, and the engraving is shown back to you for approval before anything is cut.
Still not answered?
Send the question through the contact form. Include a listing or order reference if you have one — it gets you a faster and more specific answer.